We Are Makers — Directory Maker Membership Agreement

Business-to-business terms • v1 • 6 September 2026

These terms form a legally binding agreement between We Are Makers Global Ltd and each approved maker who purchases or accepts a membership in the We Are Makers Directory. By ticking the acceptance box, submitting an application where acceptance is expressly required, or renewing a membership, the Member agrees to these terms.

1. Parties and key definitions

1.1 We Are Makers Global Ltd is a company incorporated in Scotland under company number SC514137, with its registered office at 18 Caledonia Place, Aviemore, PH22 1NW (WAM, we, us or our).

1.2 The Member, you or your means the person or legal entity identified in the application, checkout or order confirmation whose directory membership WAM approves.

1.3 Directory means the online We Are Makers maker directory (wearemakers.directory) and related listing, discovery and promotional services operated by WAM.

1.4 Member Content means all text, photographs, video, audio, logos, trade marks, links, claims, contact information and other material supplied, authorised or published by or for the Member.

1.5 Visitor means anyone who searches, views or otherwise uses the Directory.

1.6 Order Confirmation means WAM's written or electronic confirmation of the membership type, price, billing period and applicable start date.

2. Business membership and eligibility

2.1 Membership is offered only for purposes connected with the Member's present or intended trade, craft, profession or business. By applying and whenever a membership renews, the Member confirms that they are acting wholly or mainly for business purposes and not as a consumer.

2.2 Anyone may apply, but membership is subject to approval. WAM may give preference to full-time makers and makers genuinely working towards full-time commercial practice.

2.3 Approval is personal to the approved Member and business. Membership may not be sold, transferred or shared without WAM's prior written consent.

2.4 The Member must provide accurate, complete and current information and promptly notify WAM of material changes, including changes to ownership, contact details, business status, products, services or safety information.

2.5 WAM may request reasonable evidence supporting an application or a statement made in a listing, but is not obliged to investigate or continuously verify any Member.

3. The Directory service

3.1 Subject to these terms, WAM will provide the Member with an approved maker listing and associated discovery functionality during the membership period.

3.2 The Directory is a promotional and discovery service only. It allows visitors to discover and contact independent makers. WAM does not sell, manufacture, commission, inspect, certify, warehouse, deliver, install or insure Members' products or services.

3.3 WAM is not the Member's agent, partner, employer, representative, distributor or joint venturer. Membership does not create any fiduciary, franchise, employment, agency or partnership relationship.

3.4 WAM does not guarantee any minimum number of views, enquiries, leads, commissions, sales, revenue, search position, editorial coverage or other commercial result.

3.5 WAM may reasonably alter the directory's design, categories, search functions, technical features and presentation. WAM will not materially reduce the core paid listing service during a current paid period without good reason.

4. Independent dealings with Visitors

4.1 Any communication, quotation, contract, commission, booking, purchase, payment, refund, delivery, installation, return, warranty claim or dispute between a Member and a Visitor is solely between those parties.

4.2 The Member is solely responsible for:

• the quality, safety, legality, description, pricing, availability and fitness for purpose of their products and services;
• their quotations, contracts, payment arrangements, deposits, cancellations, delivery, returns, refunds, warranties and aftercare;
• all applicable taxes, duties, licences, registrations, insurance and record-keeping;
• compliance with consumer, product-safety, distance-selling, advertising, equality, privacy and other laws that apply to their dealings;
• verifying each Visitor and deciding whether to accept an enquiry or transaction; and
• resolving complaints, claims, chargebacks and disputes arising from their products, services or conduct.

4.3 The Member must make clear to Visitors that they, and not WAM, are the contracting supplier. The Member must not accept money on WAM's behalf or state or imply that WAM guarantees, certifies or is responsible for the Member or their work.

5. Editorial approval and control

5.1 WAM retains editorial control over the Directory. Acting reasonably and in good faith, WAM may accept, reject, categorise, format, crop, resize, copy-edit, correct, reorder or decline Member Content to maintain the Directory's quality, accuracy, consistency, safety and purpose.

5.2 WAM will not intentionally make a material change that misrepresents the Member or their work. The Member should promptly report any material error. All changes will be subject to approval by both WAM and the Member.

5.3 WAM may suspend, hide or remove a listing or particular content immediately where WAM reasonably believes this is necessary because of illegality, safety, infringement, misleading claims, non-payment, a credible complaint, reputational harm, technical or security risk, breach of these terms, or conduct inconsistent with the Directory's standards or purpose.

5.4 Except where urgent action is reasonably required, WAM will normally tell the Member the reason and give a reasonable opportunity to correct a remediable issue.

5.5 Approval, editing, publication or continued publication does not amount to endorsement, certification or acceptance of responsibility by WAM.

6. Member standards and warranties

6.1 The Member warrants on application and throughout membership that:

• all information and claims they provide are accurate, current, substantiated and not misleading;
• they have all rights, permissions and releases required to provide and license the Member Content;
• Member Content and linked material do not infringe intellectual property, privacy, publicity, confidentiality or other rights;
• their products, services and business comply with all laws and mandatory standards applicable where they operate and supply customers;
• they will not upload malicious code, manipulate search functions, impersonate others, collect data unlawfully or misuse the Directory;
• they will treat Visitors lawfully and fairly and will not publish discriminatory, defamatory, obscene, fraudulent, dangerous or otherwise unlawful material; and
• they will maintain insurance appropriate to their work, products, services and territories where it is reasonably customary or legally required.

6.2 The Member must promptly tell WAM about any product recall, prohibition, material safety issue, regulatory action, substantiated intellectual-property claim or other event that makes their listing materially inaccurate or creates a significant risk to Visitors or WAM.

7. Member Content and promotional licence

7.1 The Member retains ownership of their Member Content.

7.2 The Member grants WAM a worldwide, non-exclusive, royalty-free, sublicensable licence during membership to host, store, reproduce, format, crop, resize, adapt for layout, display, communicate and distribute Member Content:

• to operate and improve the Directory; and
• to promote the Directory, WAM and the Member through WAM's websites, social media, newsletters, presentations, press, advertising and other promotional channels.

7.3 The licence includes use of the Member's business name, approved biography, trade marks and submitted images for those purposes. WAM will not knowingly use Member Content to suggest a separate paid endorsement by the Member without permission.

7.4 After membership ends, WAM will remove the live Directory listing within a reasonable period. WAM may retain secure archival copies for legal, accounting, security and record-keeping purposes. Promotional material already published or printed need not be recalled or deleted, but WAM will stop creating new Member-specific promotions on written request unless another lawful basis or agreement applies.

7.5 The Member waives, and will obtain waivers of, moral rights only to the limited extent necessary for the formatting, cropping and promotional uses expressly permitted by this clause, to the extent such rights can lawfully be waived.

8. Fees, VAT and payment

8.1 Standard Membership costs £30 per month plus VAT where applicable, unless the Order Confirmation states a different promotional or agreed price.

8.2 Fees are billed in advance using the payment method selected at checkout. The Member authorises WAM and its payment provider to collect each recurring payment when due.

8.3 The Member must keep valid payment and billing information on file. If payment fails or becomes overdue, WAM may retry payment and may suspend or remove the listing until all sums due are paid.

8.4 Except where required by law or expressly stated otherwise, fees already paid are non-refundable and WAM does not provide credits or partial-period refunds.

8.5 WAM may change the Standard Membership fee by giving at least 30 days' notice. A change will take effect no earlier than the Member's first renewal after that notice period. The Member may cancel before the changed price takes effect.

9. Standard Membership term and cancellation

9.1 Standard Membership begins on the date stated in the Order Confirmation and renews each month automatically until cancelled in accordance with this clause.

9.2 The Member may cancel future renewals at any time using the cancellation method made available by WAM or by giving WAM clear written notice.

9.3 Cancellation takes effect at the end of the monthly billing period already paid for. The listing may remain live until that date, and no partial refund is due.

9.4 WAM may terminate Standard Membership for convenience on at least 30 days' notice. If WAM ends a prepaid period for convenience before its end, WAM will refund the unused proportion of that period. No refund is due where WAM terminates or suspends under clause 13 because of the Member's breach, conduct or non-payment.

10. Founding Membership

10.1 A Member whose Order Confirmation identifies them as a Founding Member receives a prepaid three-year listing beginning on the Directory launch date recorded by WAM and/or stated in the Order Confirmation (Founding Term).

10.2 No recurring monthly charge is due during the Founding Term unless the Member separately purchases another service.

10.3 The Founding Membership ends automatically at the end of the Founding Term. It will not automatically convert to Standard Membership and WAM will not charge the Member £30 per month without the Member's active agreement.

10.4 WAM may invite the Founding Member to renew or move to a then-current membership. Continued membership requires the Member's express acceptance of the price and terms offered at that time.

10.5 Founding status does not guarantee perpetual publication, a particular position or category, or immunity from WAM's suspension and removal rights. Unless the original founding offer expressly states otherwise, early cancellation or removal does not create a right to a full or partial refund except where required by law or where WAM terminates for convenience under clause 9.4 as applied to the unused Founding Term.

11. Third-party websites and services

11.1 The Directory may link to Members' and other third-party websites, shops, payment services, maps, social platforms or content. WAM does not control and is not responsible for their availability, security, privacy practices, accuracy, content, products or services.

11.2 A link, listing, feature or mention does not constitute WAM's endorsement or guarantee. Members and Visitors use third-party services at their own risk and subject to the third party's terms.

12. Availability, maintenance and security

12.1 WAM will use reasonable care and skill in providing the paid Directory service.

12.2 WAM does not promise uninterrupted, error-free or permanently available access. Availability may be affected by maintenance, updates, hosting providers, internet or platform failures, cyber incidents, legal requirements and events beyond WAM's reasonable control.

12.3 WAM may temporarily restrict access for maintenance, security or operational reasons. Where reasonably practicable, WAM will seek to minimise material disruption.

12.4 The Member is responsible for retaining copies of Member Content and business records. The Directory is not a storage, backup or record-keeping service.

13. Suspension and termination

13.1 WAM may suspend or terminate membership immediately by notice if the Member:

• materially or repeatedly breaches these terms;
• fails to pay an amount due and does not remedy that failure after notice;
• provides false or materially misleading information;
• creates a material safety, legal, security or reputational risk;
• becomes insolvent, ceases trading or cannot lawfully continue the relevant business; or
• engages in conduct that WAM reasonably considers fraudulent, abusive, discriminatory or seriously inconsistent with the Directory's purpose and standards.

13.2 Termination does not affect rights and liabilities accrued before termination. Clauses intended by their nature to continue - including intellectual property, confidentiality, indemnity, liability, records, governing law and disputes - survive termination.

14. Complaints, investigations and cooperation

14.1 WAM may receive and assess complaints about a Member. WAM is not required to adjudicate private disputes, but may request information and take proportionate editorial or protective action.

14.2 The Member must cooperate reasonably with WAM in addressing credible complaints, safety issues, legal requests and potential breaches, including by supplying relevant evidence where lawful.

14.3 WAM may disclose information where reasonably necessary to comply with law, protect rights or safety, prevent fraud, enforce these terms or respond to a valid regulatory or court request, subject to applicable data-protection law.

15. Confidentiality

15.1 Each party must keep the other's confidential business information confidential and use it only to perform or enforce this agreement.

15.2 This obligation does not apply to information that is public other than through breach, was lawfully known already, is received lawfully without restriction, is independently developed, or must be disclosed by law. A party required to disclose should, where lawful and practicable, give prior notice.

16. Data protection

16.1 Each party is responsible for complying with applicable data-protection and electronic-communications law in relation to personal data it controls.

16.2 WAM will handle personal data in accordance with its current privacy notice. The Member must not scrape, harvest, reuse or market to Visitors using Directory data unless they have a lawful basis and otherwise comply with applicable law.

16.3 Where a Visitor contacts a Member directly, the Member is independently responsible for the personal data they receive and for providing any legally required privacy information.

17. Disclaimers

17.1 Nothing in this agreement excludes the express service commitments stated in it or any term that cannot lawfully be excluded.

17.2 Subject to clause 17.1 and to the fullest extent permitted by law, WAM does not warrant or represent that any Member or Visitor is genuine, reputable, solvent, qualified, insured or suitable; that Member Content is complete or accurate; or that any product, service, enquiry or transaction will be safe, lawful, satisfactory or successful.

17.3 The Member must conduct their own checks and exercise independent commercial judgment. WAM is not responsible for reliance on another user, Member Content, search results, rankings, links, reviews or communications.

18. Liability

18.1 Nothing in this agreement excludes or limits either party's liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or any other liability that cannot lawfully be excluded or limited.

18.2 Subject to clause 18.1, WAM will not be liable, whether in contract, delict (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise, for:

• loss of profit, revenue, sales, business, contracts, opportunity, anticipated savings, goodwill or reputation;
• loss, corruption or unavailability of data;
• indirect or consequential loss; or
• any act, omission, product, service, representation, payment, delivery, injury, damage, dispute or transaction involving a Member, Visitor or other third party.

18.3 Subject to clauses 18.1 and 18.2, WAM's total aggregate liability arising out of or relating to a membership and these terms will not exceed the greater of: (a) the fees actually paid by that Member to WAM for the Directory during the 12 months immediately preceding the event giving rise to the claim; and (b) £100.

18.4 The exclusions and cap in this clause apply only to the extent permitted by law and reflect that WAM provides a limited-price directory and promotional service rather than participating in Members' transactions.

18.5 The Member must take reasonable steps to mitigate any loss and must notify WAM promptly after becoming aware of a matter likely to give rise to a claim.

19. Member indemnity

19.1 The Member will indemnify WAM, its directors, officers and employees against reasonable losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising from a third-party claim, regulatory action or investigation to the extent caused by:

• Member Content or an allegation that Member Content infringes another person's rights;
• the Member's products, services, statements, omissions, dealings with Visitors or breach of applicable law;
• the Member's material breach of clauses 4, 6 or 7; or
• fraud, wilful misconduct or negligence by the Member.

19.2 WAM must notify the Member promptly of an indemnified claim, provide reasonable cooperation at the Member's cost and not admit liability or settle the claim without consulting the Member. The Member may control the defence with suitably qualified advisers, but may not agree a settlement that admits fault by, imposes a non-monetary obligation on, or damages the reputation of WAM without WAM's prior written consent, not to be unreasonably withheld.

19.3 The indemnity does not apply to the extent a loss was caused by WAM's own breach, negligence or wilful misconduct.

20. Changes to these terms

20.1 WAM may change these terms to reflect changes in law, regulation, security, technology, the Directory or WAM's business model.

20.2 WAM will give reasonable advance notice of a material change. A change will not retrospectively reduce rights relating to a period already paid for, except where the change is required by law or reasonably necessary for safety or security.

20.3 If the Member does not accept a material change, their remedy is to cancel before it takes effect. Continued use or renewal after the effective date constitutes acceptance where the notice clearly states this consequence.

21. Notices

21.1 WAM may send notices to the email address in the Member's account. The Member is responsible for keeping that address current and monitoring it.

21.2 The Member may send formal notices to WAM at its registered office above and to any contract-notice email address WAM publishes or specifies in the Order Confirmation.

21.3 A notice by email is treated as received on the next business day after sending unless the sender receives a delivery-failure message. A notice by prepaid first-class post within the UK is treated as received two business days after posting.

22. General

22.1 Entire agreement. These terms, the Order Confirmation and any expressly incorporated policy form the entire agreement concerning Directory membership and replace earlier discussions or representations about it. Neither party relies on a statement not set out in those documents, but nothing excludes liability for fraud.

22.2 Order of priority. If there is a conflict, a specifically agreed written term in the Order Confirmation takes priority over these terms, followed by these terms and then any incorporated policy.

22.3 Assignment. The Member may not assign or transfer this agreement without WAM's prior written consent. WAM may assign it as part of a bona fide sale, transfer or reorganisation of all or substantially all of the relevant business, provided this does not materially reduce the Member's rights.

22.4 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, except that this does not excuse payment already due. The affected party must take reasonable steps to limit the effect.

22.5 Waiver. A delay or failure to enforce a right is not a waiver. A waiver must be in writing and applies only to the particular circumstances stated.

22.6 Severability. If a provision is unlawful or unenforceable, it will be modified to the minimum extent necessary or, if that is not possible, deleted. The remainder continues in effect.

22.7 Third-party rights. Except for the persons protected under clause 19, no person other than WAM and the Member may enforce this agreement under the Contract (Third Party Rights) (Scotland) Act 2017.

22.8 No exclusive placement. WAM may list, feature or work with other makers, including makers offering similar products or services.

23. Governing law and courts

23.1 This agreement and any non-contractual obligations or disputes arising from it are governed by Scots law.

23.2 The Scottish courts have exclusive jurisdiction to determine any dispute or claim arising out of or relating to this agreement, including its formation, validity or termination.

24. Acceptance record

The Member confirms that they have read and agree to this Directory Maker Membership Agreement and are accepting it for purposes connected with their present or intended business.